Returns and exchanges are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, AND WITH ALL OF THE TAGS ATTACHED. Returns will only be accepted within 14 days after the delivery of the merchandise. Returns will only be for the amount of the merchandise and appropriate sales tax. No credit will be given for shipping charges. If merchandise is returned for which no shipping charges were applied, shipping charges will be deducted from the amount to be refunded. No returns or exchanges will be given on sales or promotional merchandise.
Send us an e-mail to firstname.lastname@example.org with the following information:
a. Reason for the return
b. Invoice number
c. Date of purchase
d. Detail of the item you are returning
e. Exchange information, e.g. size, replace etc. (no additional shipping charges will apply for an exchange).
An e-mail will be sent confirming or denying the return request.
Upon receipt of an e-mail approval, send the merchandise to the following address:
B UP PAJAMAS & LOUNGEWEAR
8457 Southwest 132nd Street
Miami, Florida 33156